Eastern Security Testimonials

When it came time to look for a security company for desk attendant duties at my institution, I looked at a lot of companies who made a lot of promises. What made the difference with Eastern Security was that our contact was not with an account manager, or a supervisor, but with the owner; and there were no promises, only guarantees about their quality of work. When we contracted with Eastern Security, the owner made sure to keep in touch with us to make sure that his crew was doing the work we wanted. Eastern Security also trained their employees to perform the particular duties at our institution. Eastern Security is a company with employees who care about the jobs that they do, and with an owner who is always looking to make things better. In fact, the sense of safety among our students rose significantly after Eastern Security started working for us. I am very happy with the performance of Eastern Security.

- Phillip Bernard, Director of Housing and Residential Life, Wentworth Institute of Technology

"By contracting with Eastern Security to assist our corporation in the protection of assets, we learned that their pre-employment interviewing, screening, training, and processing of employees were more stringent than ours. It was a clear and evident “win win” situation to employ the stellar trained security professionals that Eastern Security provides. The Eastern Security corporate staff has always answered any of my management team’s questions with a prompt and accurate reply. Truly a marquis company and an organization we will continue to utilize."

- Rob Shields, Loss Prevention Director, National Office Product Retailer

"I would like to express my gratitude for the great relationship Oxfam America’s Boston location has with your company.

Right from the start, you and your employees have strived to provide excellent service. Whenever I have had a concern, you have been very responsive in not only handling it but also following up. Too often other security firms that we have used previously had a tendency to not handle us as well as they would do so for their more lucrative accounts. Almost three years later we still enjoy the same high level of service from Eastern Security.

Thank you for being an excellent example of what honesty, integrity, and having a great staff can accomplish."

- David Berg, Facilities Manager, Oxfam America

"I have been in the Security/Loss Prevention business for 23 years and have dealt with numerous guard/contract service agencies. I have been dealing with Eastern Security for the past 2 years and can truthfully say that they are head and shoulders above the rest. I have been provided consistent coverage (same persons assigned to my account), and the quality of the personnel is above average for what the industry normally sees. Eastern has been proactive in the selection and training of the individuals assigned to my account, and has displayed an immediate and satisfactory response to the very few issues that have come up in our relationship. I would most sincerely give them a very high recommendation."

- Matt Speidel, Corporate Loss Prevention Manager, National Discount Retailer

"Eastern Security has been providing security for North American on our South Boston project for two and a half years now. During this time we have received excellent service. The guards are polite and attentive to their assigned duties. The diligent management/supervisory staff has ensured that we have never had a shift without coverage. As a result, in 2 and ½ years our project has been incident free. We are very pleased with the level of service and professionalism we have received from Eastern Security and look forward to continuing our relationship on future projects."

- Michael Francis, Project Superintendent, North American Site Developers

"I have never had an issue with the quality of the Eastern Security guards. Eastern has good management communication. My employees feel very safe with the guards Eastern Security provides."

- Terry Murphy, Director of Security, National Retailer

"I am happy with Eastern Security. I’m very satisfied with management’s responsiveness to my requests."

- Al Moss, Bernett Research

"Eastern Security has maintained the security standards for the Walgreens stores. Any company can benefit from having Eastern Security as part of their shrink tool. Eastern Security is a professional organization that listens to its clients."

- Joe Robinson, Loss Prevention, Walgreens

"Eastern Security has consistently been reliable and responsive to our security needs. Working with Eastern Security has brought an ease in knowing that we would have security in our times of need. Management’s communication and follow up has also been a very important part of our working relationship. On behalf of Loews Cineplex I want to extend the utmost appreciation."

- Robert Bill, Managing Director, Loew’s Cineplex

"It was obvious from the first time I spoke with Joe Frawley that (Eastern Security) was exactly what we were looking for to head our overnight security. They really take pride in doing the absolute best job they can. It is the attention to detail from Eastern Security’s management that makes us look no further for someone to watch over our club."

- Dennis Donato, National Health Club Chain

"We could not be happier with the professionalism of their staff and the pride they take not only in representing Eastern Security, but in the YWCA as well. Eastern has never left a shift uncovered. I would definitely recommend Eastern Security to anyone who is looking for a security company."

- Kate Newton, Director of Operations, YWCA